Privacy Policy

1. Who We Are

Jagg Pro ("we", "us", "our") is a web design and digital services business based in Orangeville, Ontario, Canada. We are committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

If you have questions about this policy, contact us at graham@jaggpro.com.

2. Information We Collect

We only collect information you voluntarily provide to us. This may include:

• Your name and business name
• Email address and phone number
• City or town
• Business type and service interests
• Any additional details you share in the contact form message field

We do not collect payment information directly. We do not use tracking pixels, advertising networks, or behavioural analytics tools.

3. How We Use Your Information

Information you submit is used solely to:

• Respond to your inquiry and discuss your project
• Deliver the services you have requested
• Send service-related communications (invoices, project updates, support)

We will never sell, rent, or trade your personal information to third parties.

4. Contact Form & Third-Party Processors

Our contact form is powered by Web3Forms (web3forms.com), a third-party form submission service. When you submit a form, your data is processed by Web3Forms and forwarded to our email. Please review Web3Forms' own privacy policy for details on how they handle data.

Our website is hosted on Cloudflare Pages. Cloudflare may collect anonymized traffic data (IP addresses, request logs) for security and performance purposes. Please review Cloudflare's privacy policy at cloudflare.com for details.

We use Google Fonts to display typography on our website. Google Fonts may log your IP address when fonts are loaded. Please review Google's privacy policy at policies.google.com.

5. Cookies

Our website uses minimal cookies. We do not use advertising or tracking cookies. For full details, please see our Cookie Policy.

6. Data Retention

We retain contact form submissions and client communications for as long as necessary to deliver services and meet legal obligations. You may request deletion of your personal data at any time by contacting us at graham@jaggpro.com.

7. Your Rights

Under Canadian privacy law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for use of your personal information (subject to legal or contractual restrictions)
• Request deletion of your personal information

To exercise any of these rights, contact us at graham@jaggpro.com.

8. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our website is served over HTTPS and hosted on Cloudflare's secure infrastructure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website following any changes constitutes your acceptance of the updated policy.

10. Contact

Questions or concerns about your privacy? Contact us:
Jagg Pro — Orangeville, Ontario, Canada
graham@jaggpro.com  |  416-937-4911